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   ocr: Healthy KEY STEPS IN ADDRESSING & - Stable Computer THE YEAR 2000 PROBLEM Systems Healthy 3NANSRMETA Awareness &Stable Unheasthy Computer & Unstable Systems Computer 2 Systems Acceptance 01/01/2000 883XX0X7 Certilied Midennium- Bargaining Fropfsystems Denial Simpact nventory Planning Scheduling 2 Conversion Testing Implement Anger Pre-Acceptance Productive Problem Solving Avoidance Mechanisms SOURCE: SAPYELMAN a CAPPIE, 1996